~ Privacy Policy ~
Welcome to spiraldreamsandhealing.co.uk (“Website”), operated by Kayleigh Robinson (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, and safeguard your information when you visit our website, book a course or workshop, or communicate with us online.
1. Who We Are
Spiral Dreams and Healing is operated by Kayleigh Robinson. Kayleigh is a facilitator offering tools, guidance, and support to help others explore lucid dreaming practices for personal growth, well-being, and self-discovery. Any personal information shared while attending our courses and workshops will be kept strictly confidential.
This policy applies to all visitors to our website and participants in our courses and workshops.
2. Information We Collect
We may collect and process the following personal data:
- Contact Information: Full name, email address, phone number.
- Booking Details: Selected course or workshop, date/time.
- Health or Personal Information: Only when voluntarily provided for participation.
- Payment Information: Processed securely by third-party providers (e.g., PayPal, Stripe). We do not store card details.
- Website Usage Data: IP address, browser type, pages visited, and interaction data via cookies and analytics.
3. How We Use Your Information
We use your data to:
- Communicate about bookings, questions, or support.
- Provide the courses and workshops you’ve requested.
- Send updates, newsletters, or special offers (only if you opt in).
- Improve website performance, security, and user experience.
4. Legal Basis for Processing
We process your data on the following legal grounds:
- Consent – when you sign up for newsletters or provide info for participation.
- Contract – to fulfil your course or workshop booking.
- Legal Obligation – for bookkeeping, taxes, or regulatory compliance.
- Legitimate Interests – to maintain and improve services and website security.
5. How We Share Your Data
We do not sell or rent your data. We may share it with:
- Trusted service providers (e.g., website host, booking platform, email provider) under confidentiality agreements.
- Legal or regulatory authorities if required by law.
6. Data Storage & Security
We use secure, encrypted platforms with access limited to authorised personnel. We take appropriate measures to prevent unauthorised access, misuse, or loss of your personal data.
7. How Long We Keep Your Data
We retain personal data only as long as necessary:
- Contact details: Up to 2 years after last communication.
- Booking records: Up to 7 years for legal, insurance, or tax reasons.
8. Your Data Protection Rights
Under UK data protection law, you have the right to:
- Access your personal data.
- Request correction of inaccurate data.
- Request deletion (“right to be forgotten”).
- Object to or restrict certain processing.
- Withdraw consent at any time (where we rely on consent).
- Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise your rights, please contact us at spiral_dreams@protonmail.com
9. Cookies
Our website uses cookies to improve your experience and collect anonymised usage data.
- Essential Cookies: Necessary for website functionality and security. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors use our site so we can improve it.
You can manage or withdraw consent for non-essential cookies at any time via our cookie banner or your browser settings.
Example Cookie Banner Text:
“We use cookies to improve your experience. You can choose which cookies you allow. [Accept All] [Reject] [Manage Preferences]”
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies independently.
11. Children’s Privacy
We do not knowingly collect personal data from individuals under 16 without verified parental or guardian consent.
If we learn that we have collected such information without consent, we will delete it promptly.
12. Policy Updates
We may update this Privacy & Cookie Policy occasionally. Any changes will be posted on this page with an updated effective date.
13. Safeguarding and Duty of Care
As a trained facilitator in mental health and safeguarding practices, we are committed to creating a safe and supportive environment. While all personal information shared in the context of workshops or courses is treated confidentially, we have a duty of care to act if we believe someone may be at risk of harm to themselves or others.
In such cases, we may need to share limited relevant information with appropriate safeguarding or emergency services. This is done only when necessary, and always in line with UK safeguarding guidelines.
14. Policy Updates
We may update this Privacy & Cookie Policy occasionally. Any changes will be posted on this page with an updated effective date.
15. Contact Us
For any questions or concerns about this policy or how your data is handled, please contact:
Kayleigh Robinson
Email: spiral_dreams@protonmail.com
Website: https://spiraldreamsandhealing.co.uk