~ Terms of service ~
~ Effective from August 1st 2025 ~
Welcome to spiraldreamsandhealing.co.uk (“Site”), operated by Spiral Dreams and Healing (“we,” “our,” “us”). By accessing, browsing, or using this Site, you agree to be legally bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please do not use our Site or services.
1. Eligibility
You must be at least 18 years old to use this Site.
By using this Site, you confirm that you are legally capable of entering into binding agreements.
2. Services Provided
We offer workshops, retreats, group courses, and resources focused on lucid dreaming, dreamwork, self-exploration, and complementary wellbeing practices (“Services”). These Services are designed to support personal insight, creativity, and emotional resilience, but they are not a substitute for professional medical, psychological, or legal care.
If you are experiencing a mental health crisis or need clinical support, please seek help from a licensed healthcare professional.
3. Booking and Payment
-
- All bookings must be made via our online system or by direct email.
- Full payment is required to secure a place at any workshop, retreat, or course unless otherwise agreed.
-
Payment is processed securely through third-party providers (e.g., Stripe, PayPal).
- We reserve the right to decline, reschedule, or cancel bookings if necessary.
4. Cancellations & Refunds
For Workshops & Retreats:
-
Cancellations more than 21 days before the event: Full refund minus £15 admin fee
-
Cancellations 7–21 days before the event: 50% refund
-
Cancellations within 7 days of the event: No refund unless your place is filled
-
If we must cancel or reschedule an event, you’ll receive a full refund or the option to transfer your booking to a future date
We understand that unexpected life events happen — if you’re experiencing hardship or illness, please reach out and we will do our best to offer a compassionate solution.
5. Health Disclaimer
Our Services are intended as complementary support tools for wellbeing, creativity, and self-reflection. They do not replace medical, therapeutic, or psychiatric care. Always consult a qualified professional regarding physical or mental health concerns.
6. Safeguarding and Wellbeing
We are committed to holding a safe and inclusive space. Kayleigh Robinson is trained in safeguarding and mental health awareness. While personal sharing is always treated with respect and confidentiality, if we believe someone may be at risk of serious harm to themselves or others, we may need to inform relevant safeguarding authorities.
We ask that all participants take responsibility for their own wellbeing. Participation is voluntary, and you are encouraged to take breaks or opt out of any practice that doesn’t feel right for you.
If you have specific needs, sensitivities, or accessibility concerns, please contact us prior to the event so we can offer appropriate support.
7. Participation Disclaimer
Inner work, including dream practices, can sometimes stir up strong emotions or memories. By attending any event, retreat, or course, you agree to take personal responsibility for your experience, and to seek appropriate support if anything feels overwhelming.
We hold space with care and compassion, but we are not responsible for outcomes arising from personal emotional processing or spiritual experiences.
8. Intellectual Property
All content on this Site—including text, graphics, logos, videos, downloads, and course materials—is the property of Spiral Dreams and Healing or its licensors, and protected by UK and international copyright law.
You may not reproduce, distribute, or use this content for commercial purposes without written permission.
9. User Conduct
You agree not to:
-
Use the Site or Services for unlawful or harmful purposes
-
Attempt unauthorised access to the Site or its servers
-
Transmit viruses, malware, or disruptive content
We reserve the right to limit or revoke access to our Site or Services if behaviour is found to be harmful, disrespectful, or in violation of these terms.
10. Limitation of Liability
To the extent permitted by law, Spiral Dreams and Healing is not liable for:
-
Personal injury or loss during participation
-
Emotional distress arising from dreamwork or other practices
-
Any indirect, incidental, or consequential damages, including loss of earnings or business
-
Travel or accommodation costs for in-person events
All participation is at your own discretion and responsibility.
11. Indemnity
You agree to indemnify and hold harmless Spiral Dreams and Healing, its facilitators, staff, and collaborators against any claims or damages arising from your use of the Site or participation in Services.
12. Third-Party Links
Our Site may contain links to external websites. We are not responsible for their content or data practices. Please review their terms and privacy policies independently.
13. Changes to These Terms
You agree to indemnify and hold harmless Spiral Dreams and Healing, its facilitators, staff, and collaborators against any claims or damages arising from your use of the Site or participation in Services.
14. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.
15. Contact Information
For questions, concerns, or to request accommodations, please contact:
Kayleigh Robinson
Email: spiral_dreams@protonmail.com
Website: www.spiraldreamsandhealing.co.uk